EM
Enocent M

1 reviews | Active since Jun 2021

19 Jun 2021, 09:43

Nimble giving me HELL over a 2 year old closed settled and paid up account!!!

Dear Peter, I was referred to you by a close friend that you have recently helped in getting a messy issue resolved. I am writing this review as someone that had all possible ways to get help. I am being harassed by the above mentioned institution. I settled and had my Edgar's account about 2 years ago. Now I had recently pulled my credit report as I am in a process of applying for credit. Only to find that these people have ********ly decided to list me. I cannot emphasize how frustrated I am by these people's poor regard for clients. I have numerous times sending out emails (see below) and telephone calls which are all at my expense just to get these people to do their job and still no luck. Please assist me in this matter. I am at a stage where I am willing to take drastic measures to get this people to WAKE UP!!!!

Balance inquiry -Financial product dispute

---------- Forwarded message --------- From: Nompumelelo Ndlovu <***> Date: Mon, 14 Jun 2021, 12:26 Subject: Balance inquiry -Financial product dispute To: Customer Care <***> Cc: *** <***>

Good day

Kindly assist debtor is disputing the balance .

The balance is indicating that it was the financial product enrolled on the account.

Debtor is disputing all FSP on the account.

Kind Regards

Nompumelelo Ndlovu

Customer Care Consultant

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Replies (1)
Nimble Group
Nimble Group's reply21 Jun 2021, 10:21
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team