AO
Amanda O
1 reviews | Active since Sept 2016
26 May 2024, 06:55
NIMBLE FAILS TO RESPOND ON EMAIL AFTER NUMEROUS SENT
Despite numerous communications via email for 1 of my workers and Nimble's notification emails were received, they will be replying, in the past 1.5 months zero has happened. The staff at nimble is rude and unprofessional.
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Replies (2)
Nimble Group's replyOfficial
28 May 2024, 13:43 Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
Nimble Group's reply28 May 2024, 13:43
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
AO
Amanda O's updateReviewer Update
13 Aug 2024, 07:47Nimble Group - still no service. This just proves my point. You just want to take money from my worker and not providing service as requested. We have again sent an email on 7th August 2024 requesting the information. Almost 1 week later no reply, service of whatsoever. You DON'T Have the paperwork, this is the moral of the story!!!!!!!!!!
AO
Amanda O's update13 Aug 2024, 07:47
Reviewer Update
Nimble Group - still no service. This just proves my point. You just want to take money from my worker and not providing service as requested. We have again sent an email on 7th August 2024 requesting the information. Almost 1 week later no reply, service of whatsoever. You DON'T Have the paperwork, this is the moral of the story!!!!!!!!!!