1 reviews | Active since May 2020
Nimble doesn’t honour the POPI Act!
Firstly they love to break the POPI Act by cc’ing third parties into emails that have nothing to with the matter.
Secondly, they simply can’t get their facts in order and claim not to know what a simple financial policy is. I must be the only person under the impression that every registered company MUST have a financial policy, even a crèche. Although Kidz@collage doesn’t have a financial policy and what both Nimble and Kidz@collage send are an extract from the parent information booklet. Not what I’m asking for and I have requested this for over a year.
Thirdly, Fazella Golitha nor Caroline have absolutely no customer relations skills. Both are exceptional rude and Fazella just copies and pastes an incorrect email with incorrect facts from Kidz@collage.
Neither can read the correspondence on the system and what has been requested multiple times.
Nimble is an absolute waste of time and the staff are disgusting to customers. If you want people to pay then maybe change your approach!
Thank you for bringing this matter to our attention.
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Thank you for bringing this matter to our attention.
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
Your client, Kidz@Collage does not want to provide a copy of the financial policy which shows that they won’t accept fortnight payments.
That is where this entire issue steamed from, Kidz@collage not accepting a payment plan and not providing their financial policy. So clearly there is something to hide.
Your client, Kidz@Collage does not want to provide a copy of the financial policy which shows that they won’t accept fortnight payments.
That is where this entire issue steamed from, Kidz@collage not accepting a payment plan and not providing their financial policy. So clearly there is something to hide.