VS
Val S

1 reviews | Active since Apr 2014

30 Jan 2025, 14:22

Nimble debt collecting agents do not listen! nor do they pass on any information!

I am being harrassed. I have been getting almost daily calls for the past 3 weeks. Demanding payment on our Eskom account! I continually tell the agent calling that this account they are trying to retrieve has been paid in full and settled early October 2024, direct to the company we owed. ESKOM!!! The account has been closed, so why are Nimble pestering me and demanding I provide evidence that it has been settled.

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Replies (1)
Nimble Group
Nimble Group's reply31 Jan 2025, 09:15
Official
 
Good day,  

Thank you for bringing this matter to our attention. 

The matter will be investigated, and our office will revert to you with feedback. 

The matter has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Samira Isaacs 

Customer Care Team.