RD
Ricardo D

1 reviews | Active since Mar 2022

16 Oct 2023, 08:27

Nimble Collections

Very bad experience as this company contacts clients was accounts have been paid up. The company I owed even there Legal and Debt Manager emailed them in why they are contacting myself with closed and paid up account of 2022. Low and behold check my email today another email from them. Even when I contacted them to say the account was closed and they need to discuss with there client, it is no there jobs to discuss with client i must provide them proof of payment. The worst customer service as they firstly do not consult with their clients about if the account was paid up. Exactly a year after account was settled they are contacting me with regards to the account. Means for a year that account they had was laying dormant and they did nothing.

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Replies (1)
Nimble Group
Nimble Group's reply16 Oct 2023, 14:37
Official
Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies

Customer Care Team