DR
Denise Reid-Daly

1 reviews | Active since Dec 2020

14 Dec 2020, 09:40

Nimble Collections

I was handed over to Nimble Collections by Capitec Bank in spite of an arrangement in place with Capitec Bank. I conveyed this to Nimble but they ignore me. I am harassed on a daily bases .... sometimes up to 14 calls a day from Nimble. I contacted Capitec Bank to enquire why both they and Nimble say I owe the money and both insist that I make payment to them (still waiting for a reply). I told Nimble I won't commit to a payment schedule until this has been resolved. They are not interested.... still continue harassing me.

0
Replies (2)
Nimble Group
Nimble Group's reply14 Dec 2020, 10:45
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team


DR
Denise Reid-Daly's update14 Dec 2020, 10:47
Reviewer Update
Thank you, awaiting your feedback.