KB
Karen B

1 reviews | Active since May 2016

02 Sept 2020, 12:31

Nimble Collection Services............*********

Still awaiting feedback regarding the recordings I have requested. This is delaying me now from taking further action. Faheema and Wasiema are now ignoring my requests and you cannot get through to the phone numbers which last called me. I am forced to make some kind of payment even though I have no salary coming in. MY INDUSTRY REMAINS CLOSED DUE TO LEVEL 2 RESTRICTIONS AND HAS BEEN CLOSED FOR ALMOST 6 MONTHS. When you complain on Hello Peter, an automated message comes through stating this is being investigated, yet 9 days later...............its tjoepstil!!! I am seriously tired of trying to do what I can to make Nimble understand that this is not a joke. What happens to all the recordings? Makes me wonder if the calls are truly recorded as clearly specified by the rude agents.

0
Replies (1)
Nimble Group
Nimble Group's reply02 Sept 2020, 13:20
Official
Good day,

Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind regards
Ilhaam Joubert

Customer Care Team