Nimble Collection Services refuse our payment

We trying to pay Nimble or Miladys. They don't respind and don't seem to want our money. We wrote them:

Hi

We are not looking for Covid-19 relief. We want to pay a Miladys account that we paid up in the past.

It unfortunately remained active raking a bill of R300. We want to settle that. Please assist us.

It was under my wife’s details: • ID Number: 82********** • Account Number: 161****** • Her Mobile Number: 081 *** **** • Her Email Address: n**********@gmail.com The account was last active in the year 2012. The balance is showing R300.00.

We want to pay it up and move on with our lives. Your inaction has put hold our lives in an unbearable situation. We sent you an email on Friday 8th May 2020 at 10h27 AM. We still have not had any meaningful response from you; bar automated responses.

We have received ALL payment letters settling our debts but no action from you.

Please put yourselves to bear on this matter.

Warmest regards, Siyabulela Mooi