MJ
Margaret J
1 reviews | Active since Feb 2020
05 Jun 2020, 21:26
Nimble Collection Services - poor service
Good Day
I have sent proof of payment.
Below is a screenshot for all the months I have paid the above account in total it was R 1130. All together I have paid R 3133 over the amount of '***', '***'. still up to today my name is black list and the agent still call me stating i 'owe they. I have whatsapp they no answer at all. They are quick to call if you owe but no quick to go the extra to remove a persons name or to sort the problem. they service is very, very poor
Helpful (0)
Replies (2)0
Replies (2)
Nimble Group's replyOfficial
08 Jun 2020, 07:48Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply08 Jun 2020, 07:48
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
MJ
Margaret J's updateReviewer Update
18 Jun 2020, 20:11Hi No one has contact me as specially Net star for a plan forward about my account on my tracker. And about my account Nimble collection services. No phone call or letter nothing. I don't have proof at all. The WhatsApp is no more working at all. the service is very, very, poor
MJ
Margaret J's update18 Jun 2020, 20:11
Reviewer Update
Hi No one has contact me as specially Net star for a plan forward about my account on my tracker. And about my account Nimble collection services. No phone call or letter nothing. I don't have proof at all. The WhatsApp is no more working at all. the service is very, very, poor