Nimble Collection Services - EDGARS Account -

I have been contacted by Nimble regarding account they've taken over from EDGARS.

To my surprise Edgars didn't allocate 2 of my latest payments. I have provided proofs ( bank statements ) for the first time beginning of November and have resend multiple times via e-mail and Whatsapp to many of their agents who I was corresponding with ( Elijah Mkhondo, Raighana Ryklief, Zandile Mthethwa and others) to date they still didn't amend my account which I wanted to settle in November. My Account with Edgars was always paid extra in advance and despite being a great payer they still treat one like one is at fault.

Debt Collectors Act 1944; Code of Conduct - A debt collector may only collect on behalf of a client once they have established there is in fact a debt owing and must have ALL records of transactions etc to handle the call.

Please note that to date my account has not been handled accordingly and my missing payments have not been allocated. I want to pay my account ASAP! Please amend records accordingly so I can PAY! Forcing me to pay something I have already paid is *****!!!

I have proof of all the communication. I'd appreciate if someone who knows how to do their accounting and legal work can assist me ASAP

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