1 reviews | Active since Nov 2016

04 Jan 2024, 11:06

NIMBLE COLLECTION SERVICES.

I had an experience with Nimble Collection Services where they needed to address a logged missed payment on my credit report for June 30, 2023. The payment, which was meant for JET, had been settled directly with them. Unfortunately, JET did not inform me of any handover to Nimble, leaving me unaware of the situation. Once this issue was brought to light, efforts were made to rectify the records, and the outstanding amount was adjusted to reflect what had already been paid to JET. While the majority of the matter was resolved, the impact on my credit report remains concerning. It is crucial for accurate information to be reflected in credit reports, and I hope that Nimble Collection Services promptly addresses and rectifies this situation to ensure a fair representation of my financial history.

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Replies (1)
Nimble Group
Nimble Group's reply08 Jan 2024, 14:51
Official
Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated and our office will revert to you with feedback. 

The account has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies

Customer Care Team