uU
unathimahaluba U
1 reviews | Active since Oct 2016
31 Oct 2020, 10:58
Nimble Collection and their Frustrating and Poor Service
I have two accounts that were handed over to Nimble collections by Capitec and Absa. I settled the accounts on the 2 of October 2020 and I has been almost 30 days now and I have not received any pay up letters, every time I call and request the Paid up letters, I am promised that I will receive them with no success.
The Service I have received from this provider has been very poor and as a customer I have felt frustrated and my experience with them has been nothing but horrible so far.
Helpful (0)
Replies (1)0
Replies (1)
Nimble Group's replyOfficial
02 Nov 2020, 08:06Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply02 Nov 2020, 08:06
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team