1 reviews | Active since Sept 2021
NIMBLE ARE ******
In 2017 when I was retrenched, I had an account with Direct Axis so I contacted them to notify them that I was no longer working therefore, I am unable to continue making payments. They requested that I send them a retrenchment letter together with UIF documents which I submitted. Since then, I never heard anything from them until in 2019 when I checked my credit profile and the account was closed.
In 2020 Nimble Agents started contacting me regarding that account and I told them that they are contacting me on a closed account and I refused to pay as I provided the necessary documents to the Service Provide and eventually the account was closed.
Sometime last year, I realized that Nimble listed me on Credit Bureaus. I logged a prescription dispute with TransUnion and stated my facts. Later on Nimble was removed from profile and I thought the issue was resolved.
Last month when I tried to apply for car finance, I was declined. When I did the follow up, they told me it is because of Nimble account that is in areas, I was rejected. When I logged on Just money, DebtBusters and Vericred, I realized that I was listed. I then logged a dispute and then Nimble sent an email stating that the account is not prescribed because in 2021 January I made arrangements with them to pay R100, which I do not recall making arrangements with them. I requested them to send me proof of me acknowledging what they are saying and they stopped communicating. I want to understand if that was the case, why was the account removed from TransUnion and ClearScore. Why did they not tell TransUnion that the account is not prescribed as they are telling me now. I want to understand if I made payment arrangements why were they not debiting that money from my account or did they provide me the account details to make those payments and why did they stop threatening me and calling me all the time. I also want to understand that, I stopped making payments in 2017, so why would they call me after 4 years to collect closed account. Finally, where is the recording I requested for, of me acknowledging to make R100 payments as they say. These people are chancers and they looking to milk the defenseless who do not know their rights. They will not get a cent from me no matter the strategy they use to rob me.
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Best regards,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Best regards,
I am not sure how will the automated dialler assist me in this case because the issue is not calls but the fact that the account was prescribed from other credit bureaus but Nimble still has the account opened which is why on other credit bureaus it still active. Nimble failed to provide credible proof to TransUnion to support their claim when they were contacted yet they expect me to pay them for money you are not even entitled to. I am still waiting for the recording I requested for and just keep in mind that I did not and will never acknowledge this debt.
I am not sure how will the automated dialler assist me in this case because the issue is not calls but the fact that the account was prescribed from other credit bureaus but Nimble still has the account opened which is why on other credit bureaus it still active. Nimble failed to provide credible proof to TransUnion to support their claim when they were contacted yet they expect me to pay them for money you are not even entitled to. I am still waiting for the recording I requested for and just keep in mind that I did not and will never acknowledge this debt.