NIMBLE AND HOMECHOICE RUINED MY LIFE

I had and account with home choice. yes i had some arrears due to losing my employment at the company i used to work at. i got another job, paid the amount i owed in full in Aug 2024 but my credit record is still not updated by them. i tried calling several times but i get sent from pillar to post. they gave me nimble contact details, i called but nimble re directed me again to homechoice. I have been frustrated since Sep 2024 and I even forfeited the car i wanted to buy because they still not cleared my name and removed the arrears on my name. i cant take the car nor a loan because they are preventing me. can they just clear my name and remove my name from whatever arrears list they have so that i can move on with my life. i am really hurt by their unprofessional call center as well. i have lost a lot already.