TL
Tshepo L
1 reviews | Active since May 2019
11 Dec 2020, 16:26
Nimble and edcon are *****
Hello Peter I have an account with Jet under Edcon and I around October I went to the shop to check my statement it was R1389 recently I got an email from nimble group saying I should pay an amount of R1425. 00 to say settle my account and on the first of November I payed and amount of R1200 via an Eft to account number which I was using all this time when paying my jet account and Im being told they are not able to trace my statement and their consultants are telling me I owe them R1689 I mean such huge amounts were does it come from, nimble and edcon need to fix their problems couse now they over charging us and their process is so slow
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Replies (1)Nimble Group's replyOfficial
14 Dec 2020, 07:48Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply14 Dec 2020, 07:48
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
