PJ
Pierre J

1 reviews | Active since Feb 2023

22 Apr 2026, 14:52

NEEDING ANSWERS AND HELP

Claiming I owe money to Happy Pay. Happy Pay handed me over to NIMBLE but neither Happy Pay or NIMBLE can provide details of when the account was opened, at which store the purchase was made, what was purchased and the date of purchase. NIMBLE state I must consult Happy Pay. Trying to get help and answers but nothing forthcoming. Both want a selfie of me with my ID and address to continue with the “investigation”.

0
Replies (1)
Nimble Group
Nimble Group's reply23 Apr 2026, 11:57
Official
 Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards

Samira Isaacs
Customer Care Team