ZM
Zee M
1 reviews | Active since Jul 2019
31 Jul 2024, 16:21
Need my refund
Your service/communication is terrible. You deducted money from my account without proper disclosure in terms of the extra costs as per the consultant i spoke to and when I agreed to allow you to debit from my account was told interest won't accumulate so why you deducted 1 200.00 meanwhile your app was showing 145.83 as the outstanding balance.Have been sending emails and to you people .
Helpful (0)
Replies (2)0
Replies (2)
Nimble Group's replyOfficial
01 Aug 2024, 11:17 Nimble Group’s replyRisk Mitigation Rep**** at: 1 August 2024 at 11:01am Nimble Group’s replyRisk Mitigation Rep**** at: 31 July 2024 at 10:52am Nimble Group’s replyRisk Mitigation Rep**** at: 26 July 2024 at 2:46pmGood day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
Nimble Group's reply01 Aug 2024, 11:17
Official
Nimble Group’s replyRisk Mitigation Rep**** at: 1 August 2024 at 11:01am Nimble Group’s replyRisk Mitigation Rep**** at: 31 July 2024 at 10:52am Nimble Group’s replyRisk Mitigation Rep**** at: 26 July 2024 at 2:46pmGood day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
ZM
Zee M's updateReviewer Update
06 Aug 2024, 12:32Kindly advise as I have not received my refund as yet .
ZM
Zee M's update06 Aug 2024, 12:32
Reviewer Update
Kindly advise as I have not received my refund as yet .