N
Nadine

1 reviews | Active since Oct 2021

25 Mar 2022, 09:24

NBA ********

Nimble collections are ********. They just know how to rob consumers of their money. My account has been handover to them and I have been making regular payments, however to my surprise the amount I owe does not seem to decrease it just keeps on increasing and when I queried this I was advised that I need to set-up a debit order to not charged interest fees. Why are they forcing consumers to create a debit order when their preferred method of payment is an EFT payment and it works for the consumer. How is that helping a consumer pay off they debit when they are being charged interested on a monthly basis on regular payments that are being made.

Now i understand why people rather choose to be blacklisted than to pay an account that just does not seem to decrease even when payment arrangements were made and a payment plan has been set in place.

0
Replies (1)
Nimble Group
Nimble Group's reply25 Mar 2022, 14:41
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team


Best regards,