KO
Kim O
1 reviews | Active since Jul 2020
01 Sept 2020, 10:14
My Name is back on the blacklist after paying
I had been handed over by Edcon, when I lost me Job and I was unable to pay me account. I have been fighting with Edcon now since April because they have not removed my name from their system and it is reflecting very badly on my business, when it comes to getting credit. Now the new thing that has happened is, my name is now back on Nimble aswell and they called me to make payment arrangements as if I never paid the outstanding amount. Things are now going backwards. Hello Peter, please help
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Replies (2)
Nimble Group's replyOfficial
01 Sept 2020, 13:07Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply01 Sept 2020, 13:07
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
KO
Kim O's updateReviewer Update
16 Sept 2020, 09:34Good Day, it has now been 15 days and I have not received any type of feedback from Nimble and my name has not been removed from your system. Can I please have the details of somebody senior to take this matter up with ?
KO
Kim O's update16 Sept 2020, 09:34
Reviewer Update
Good Day, it has now been 15 days and I have not received any type of feedback from Nimble and my name has not been removed from your system. Can I please have the details of somebody senior to take this matter up with ?