1 reviews | Active since Feb 2017
MTN and Nimble
I have been having issues with Nimble and MTN. I have been receiving calls regarding my account that was handed over to Nimble apparently. However, I have been requesting my statements becaue I have been paying MTN recently and according to Nimble I owe R39000 which is ridiculously incorrect. Though I have been asking for detailed statements so that I can settle my account and clear my name. Till today no one has responded after several emails and follow ups,which clearly shows that there's ***** going on. Hope both Nimble and MTN owners are aware of what is happening to clients. I would like assistance from the relevant people since no one bothers, even MTN legal and call center. Nimble also doesn't care, all they do is send the very statement i told them it is wrong. It is 6 times more than my balance.
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
I have been asking for statements, and after you obtained them from MTN, nowhere it indicated the amount on your statements. I have been following up since March and because you know this is *****ulence no one has assisted me, instead you went on to put it against my credit profile. I have been dealing with this person ( Ghaironessa MosavalAdministrator: Specialized Customer Support )
I have been asking for statements, and after you obtained them from MTN, nowhere it indicated the amount on your statements. I have been following up since March and because you know this is *****ulence no one has assisted me, instead you went on to put it against my credit profile. I have been dealing with this person ( Ghaironessa MosavalAdministrator: Specialized Customer Support )