NK
NOMSA K
1 reviews | Active since Apr 2019
13 Jan 2025, 09:00
Misleading agreements, terrible communication, terrible customer service!
I reached a settlement agreement and paid my account in full but Nimble don't want to update my credit profile and give me a paid up letter, instead the account is showing arreas after I paid the agreed amount. So was the settlement agreement meant to just get money our of me? Unprofessional to the core, they don't respond to emails!
Helpful (0)
Replies (1)0
Replies (1)
Nimble Group's replyOfficial
14 Jan 2025, 08:41 Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team.
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team.
Nimble Group's reply14 Jan 2025, 08:41
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team.
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team.