JM
Justin M
1 reviews | Active since Mar 2021
12 Mar 2021, 07:43
Messed up my credit score
I had an edgars account with a balance of 600+- on it. When edgars was going through its trouble it sold my account to nimble. My installment was 70 per month. I had difficulty paying the account cos edgars was unable to find it on the system. Eventually I managed to pay it in full, but I now I see they have updated my credit report that I missed a payment with them in December and I lost 18 points on my credit score. I don’t owe anything and I paid my account in full. Don’t like how my credit report gets tarnished for such a small amount.
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Replies (1)Nimble Group's replyOfficial
12 Mar 2021, 11:16Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply12 Mar 2021, 11:16
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
