MK
Micaela K
1 reviews | Active since Nov 2021
17 Jul 2024, 11:37
****MERS COLLECTING MONEY ON CLOSED ACCOUNTS FROM YEARS AGO
I keep on being harassed and bombarded with emails and phone calls from nimble for a MTN account that was closed years ago!!!
Why do you guys collect on old debt that has been paid up? Someone in your accounts department need to review this and close my damn account before I take legal action for the constant phone calls, emails and text messages!
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Replies (1)
Nimble Group's replyOfficial
18 Jul 2024, 14:19Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Michael Bruintjies
Customer Care Team
Nimble Group's reply18 Jul 2024, 14:19
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Michael Bruintjies
Customer Care Team