Lying Nimble: Professional rude ****s.

I was contacted in June to arrange a payment plan. The agreement included a percentage discount app**** to my balance. From the remaining amount, I set up a three-month payment plan of R3,132.56 in equal installments. I was informed that Nimble would match the first installment of R3,132.56, leaving me with only one installment remaining.

However, when I reached out to make the final payment, I was shocked to learn that my remaining balance is over R10,000, and they claimed that the arrangements i spoke off were not available. I requested them to review the recording of our previous conversation, but they have not responded.

As a result, I will be reversing the debit order, as it was not processed through a debit check or mandate. I am extremely frustrated with this situation and the lack of accountability.