MA
Mahlako A
1 reviews | Active since Jan 2017
09 Nov 2022, 10:58
Kelly from Nimble gave me a nightmare service
Good day,
Today i spoke to a lady called Kelly to ask about the balance on my account , she was so rude left me hanging on the phone and i asked her her surname she told me she doesn't have one. I am so disappointed in your service , what kind of people are you hiring they speak to people anyhow they like.
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Replies (1)
Nimble Group's replyOfficial
09 Nov 2022, 13:35Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Salome Ferreira
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Salome Ferreira
Customer Care Team
Nimble Group's reply09 Nov 2022, 13:35
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Salome Ferreira
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Salome Ferreira
Customer Care Team