1 reviews | Active since Jun 2020
Keeping to my agreement, but the messages won’t stop
I currently have a standing payment arrangement in place with Nimble Credit Solutions for my Wonga loan, and I have been consistently honouring this agreement.
Despite this, I continue to receive repeated SMS messages and emails requesting debit orders and encouraging me to settle the account to avoid additional interest and fees. I have already explained—on multiple occasions—that my financial situation only allows me to pay the agreed monthly amount. I have even gone as far as providing proof of payments after making them.
While I understand the standard communication around settling accounts, these repeated messages are unnecessary and frustrating, especially given that I am compliant with my arrangement.
I kindly request that Nimble Credit Solutions respect the existing payment agreement and cease sending further SMS and email reminders that do not reflect my current standing.
I am committed to settling my debt responsibly, and I expect the same level of consideration in return.
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
The account will be investigated, and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Teri Harley
