TW
Tahryn W

1 reviews | Active since Dec 2020

18 Dec 2020, 20:08

****ING BAD SERVICE!!!!!!!!!

Good day After being harassed for months, I finally settled my account and now no one is getting back to me regarding my paid up letter. I've spoken to multiple consultants over the phone, chatted on the WhatsApp number and on the Nimble pay app and no one responds. It's ridiculous how bad their service is when you need them but when they call for money they can't stop calling. Nandipha Mbewu and Nadeema Maasdorp you shouldn't work in customer service and you don't know how to help a customer. Both of you are useless.

0
Replies (1)
Nimble Group
Nimble Group's reply21 Dec 2020, 11:58
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team