DL
Desiree L
1 reviews | Active since May 2016
23 Sept 2021, 09:10
Incorrect Statements!
I had an account with Edgars. After skipping payments for quite some time my account was sold to Nimble group in August 2020. When my account was sold it was at R6700. I've been making payments however my current balance now is R6200 of which I'm struggling to understand! Their statements differ, for example this month they send a statement of R6800, next month 6100, the next month R7200. This is frustrating!
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Nimble Group's replyOfficial
23 Sept 2021, 18:19Good day.
Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind regards
Ilhaam Joubert
Customer Care Team
Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind regards
Ilhaam Joubert
Customer Care Team
Nimble Group's reply23 Sept 2021, 18:19
Official
Good day.
Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind regards
Ilhaam Joubert
Customer Care Team
Thank you for bringing this matter to our attention. The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind regards
Ilhaam Joubert
Customer Care Team