KM
Kabelo M
1 reviews | Active since May 2018
07 Oct 2022, 15:44
Incorrect Listing
I am not sure if it is an issue with you or Experian but you are incorrectly putting an account in my name as still due when this account was paid in full in 2017 and its affecting credit score very negatively. I have tried to get this fixed since June and yet that account is still listed, please remove this
Helpful (0)
Replies (7)0
Replies (7)
Nimble Group's replyOfficial
10 Oct 2022, 10:34Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply10 Oct 2022, 10:34
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
KM
Kabelo M's updateReviewer Update
10 Oct 2022, 13:45I got this same response last time I made a complaint and nothing has changed and the complaint was made in June 2022
KM
Kabelo M's update10 Oct 2022, 13:45
Reviewer Update
I got this same response last time I made a complaint and nothing has changed and the complaint was made in June 2022
Nimble Group's replyOfficial
10 Oct 2022, 14:12Good day
Kindly not feedback and communication will be sent to your email address as linked to your Hello Peter complaint.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Kindly not feedback and communication will be sent to your email address as linked to your Hello Peter complaint.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply10 Oct 2022, 14:12
Official
Good day
Kindly not feedback and communication will be sent to your email address as linked to your Hello Peter complaint.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Kindly not feedback and communication will be sent to your email address as linked to your Hello Peter complaint.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
KM
Kabelo M's updateReviewer Update
24 Oct 2022, 12:37Hi, may I please get an update on this as I have not received feedback on this account which has already been settled
KM
Kabelo M's update24 Oct 2022, 12:37
Reviewer Update
Hi, may I please get an update on this as I have not received feedback on this account which has already been settled
Nimble Group's replyOfficial
25 Oct 2022, 12:21 Good day
Kindly not feedback and communication will be sent to your email address as linked to your Hello Peter complaint.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Kindly not feedback and communication will be sent to your email address as linked to your Hello Peter complaint.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply25 Oct 2022, 12:21
Official
Good day
Kindly not feedback and communication will be sent to your email address as linked to your Hello Peter complaint.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Kindly not feedback and communication will be sent to your email address as linked to your Hello Peter complaint.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
KM
Kabelo M's updateReviewer Update
28 Oct 2022, 07:56I still have not received feedback for a query in June, just keep getting the same messages saying feedback will be provided and I never get it and yet the account is still there despite all the evidence provided to show it should have been closed in April 2017
KM
Kabelo M's update28 Oct 2022, 07:56
Reviewer Update
I still have not received feedback for a query in June, just keep getting the same messages saying feedback will be provided and I never get it and yet the account is still there despite all the evidence provided to show it should have been closed in April 2017
Nimble Group's replyOfficial
28 Oct 2022, 11:24 Good day
Kindly note feedback and communication will be sent to your email address as linked to your Hello Peter complaint.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Kindly note feedback and communication will be sent to your email address as linked to your Hello Peter complaint.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply28 Oct 2022, 11:24
Official
Good day
Kindly note feedback and communication will be sent to your email address as linked to your Hello Peter complaint.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Kindly note feedback and communication will be sent to your email address as linked to your Hello Peter complaint.
Kind Regards
Ghaironessa Mosaval
Customer Care Team