IM
Ivan M
1 reviews | Active since Nov 2014
29 Dec 2023, 18:50
Incorrect Instalment on Credit Bureau
My account was handed over by Smart Advance to Nimble Group for collection. I made arrangements for and paid for over 6 months but when I checked my credit score it showed something that did not sit well with me. It showed that my balance is R18000 and my instalment showed also R18000. This error affects me badly on my credit report as other creditors sees that the monthly instalment is R18000 instead of the agreed R500 per month. If Nimble Group could change this with credit bureau I would appreciate and retract my review.
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Replies (1)Nimble Group's replyOfficial
08 Jan 2024, 12:20Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Michael Bruintjies
Customer Care Team
Nimble Group's reply08 Jan 2024, 12:20
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The account has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Michael Bruintjies
Customer Care Team
