PN
Polela N
1 reviews | Active since Sept 2011
11 Jan 2025, 07:36
Incorrect data supp**** on credit profile
Consultants called with a discounted offer. I took it however on my credit profile, the balance and the instalment amount is incorrect and affecting my credit profile negatively. When I called the call centre, the consultant promised to escalate the matter and provide feedback, they never called me back or email me. This issue is blocking me from credit applications and messing with my life!
Helpful (0)
Replies (3)0
Replies (3)
Nimble Group's replyOfficial
13 Jan 2025, 07:42 Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team.
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team.
Nimble Group's reply13 Jan 2025, 07:42
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team.
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Teri Harley
Customer Care Team.
PN
Polela N's updateReviewer Update
15 Jan 2025, 19:33I have not received any call or email regarding this issue. What do I need to do to resolve this? My life is stuck because of this error!
PN
Polela N's update15 Jan 2025, 19:33
Reviewer Update
I have not received any call or email regarding this issue. What do I need to do to resolve this? My life is stuck because of this error!
PN
Polela N's updateReviewer Update
24 Jan 2025, 05:44I still have not beens assisted. I have requested a recording from Nimble but they are sending me from pillar to post. Is this how all customers are treated.
PN
Polela N's update24 Jan 2025, 05:44
Reviewer Update
I still have not beens assisted. I have requested a recording from Nimble but they are sending me from pillar to post. Is this how all customers are treated.