1 reviews | Active since Nov 2020
Incompetency
Nimble solutions are just *********. I called to settle my Edgar account on the 23th spoke to they agent Shilo Nxumalo and her supervisor we agreed on a settlement of R4400 I made the payment as agreed upon. I emailed my proof of payment still waiting on my account to be closed. Been calling the agents they giving me the run around . I should pay R5023 my query will be escalated. Spoke to 4 agents Nondumiso, Lindliwe, Gloria, Sarah manager still no feedback. Am really frustated with the incompetency and lack of accountability. Called in today spoke to Angel she says they based in Johannesburg they need to escalate to Durban now I asked for recordings she claims she cant find them ....THIS MATTER NEEDS TO BE RESOLVED I NEED THIS ACCOUNT CLOSED , TIRED OF THIS BACK AND FORTH !!!!
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team