QM
Qinisile M

1 reviews | Active since Oct 2024

19 Dec 2024, 09:55

Ignoring the customer's request

They have been calling me for the same thing yet when i explain my challenge they keep on saying they will fix or talk to the manager and get back to me but trust them to call you again with out any solutions but to say lets fix the problem But they never fix and they will say all.calls are recorded

0
Replies (1)
Nimble Group
Nimble Group's reply20 Dec 2024, 12:46
Official
 Good day,  
Thank you for bringing this matter to our attention. 

The matter will be investigated, and our office will revert to you with feedback. 

The matter has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Teri Harley

Customer Care Team.