JM
James M
1 reviews | Active since Mar 2009
13 Aug 2021, 13:54
I WANT MY REFUND
In excess of 20 calls later and still no answers. So when you owe them money for what ever account is handed over they make you made with calls. When you have overpaid and they need to refund you, good luck!!!!!!!!!!! I have dealt with so many consultants and not one of them can give me the correct feedback. Now calls are being cut. I am not surprised that they run away from owing people money. Payments were unallocated from December 2020.
Then proof of payments were sent through for allocation. which is not done. Still refund due is still not reflecting or can be assisted with.
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Replies (2)
Nimble Group's replyOfficial
16 Aug 2021, 10:20Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply16 Aug 2021, 10:20
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
JM
James M's updateReviewer Update
31 Aug 2021, 13:50Good day,
We are now 15 days later and till now no feedback. If this was R2 I would not be worried.
I want URGENT feedback on this as it can not carry on like this passing the buck from Edgars to Nimble and no one can tell me who has my money and how I get it back.
We are now 15 days later and till now no feedback. If this was R2 I would not be worried.
I want URGENT feedback on this as it can not carry on like this passing the buck from Edgars to Nimble and no one can tell me who has my money and how I get it back.
JM
James M's update31 Aug 2021, 13:50
Reviewer Update
Good day,
We are now 15 days later and till now no feedback. If this was R2 I would not be worried.
I want URGENT feedback on this as it can not carry on like this passing the buck from Edgars to Nimble and no one can tell me who has my money and how I get it back.
We are now 15 days later and till now no feedback. If this was R2 I would not be worried.
I want URGENT feedback on this as it can not carry on like this passing the buck from Edgars to Nimble and no one can tell me who has my money and how I get it back.