JJ
Jason J
1 reviews | Active since Mar 2017
29 Aug 2019, 13:11
I need my settlement amount ASAP!!!
In 2017 I took out a Multi Loan with FNB, shortly after that I was unemployed and was not able to pay. Nimble Group have been managing this payment and I would like to settle the amount but neither Nimble or FNB can provide me with a settlement amount. There are also two payments that are not accounted for. I would like to settle this account by the end of today.
I would like to commend Shireen Johnson for her amazing assistance though, this is not a reflection on her or her assistance, she appears to be doing the best she can with the information she is been provided. Unfortunately this is a time sensitive matter and I need it sorted by the end of this week.
Helpful (0)
Replies (1)0
Replies (1)
Nimble Group's replyOfficial
30 Aug 2019, 12:28Dear Jason Johnson
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention 9 *** ).
Regards,
Jackie Julie
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention 9 *** ).
Regards,
Jackie Julie
Customer Care Team
Nimble Group's reply30 Aug 2019, 12:28
Official
Dear Jason Johnson
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention 9 *** ).
Regards,
Jackie Julie
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention 9 *** ).
Regards,
Jackie Julie
Customer Care Team