RM
Robin M

1 reviews | Active since Mar 2017

29 Apr 2022, 10:31

I need FEEDBACK A.S.A.P

You guys have been harrasing me to make payment between u and ADT im not sure who is not doing their job.From being called 4 times a day to total silence.I guess my case is closed however no1 bothered calling me back after stating my case with evidence PROVIDED upon your request.

Sort out this BS and have my named removed from ITC. I CANNOT EVEN GET A CELLPHONE CONTRACT BECAUSE SOMEONE FAILED TO DO THEIR JOB

Good day

Cancellation form 2020 was forwarded to *** and *** 02.02.2022 and again 01.03.2022

The guy I dealt with was Thabo @ ADT

His email address ***

One of the conversations I had with him was on 5/21/2020 @ 09:32 on my number listed on the system which has not changed UP UNTIL TODAY which will make listening of calls much easier to track.

No call from any other person to explain any cancellation fee etc and next thing my account is handed over to you.

0
Replies (1)
Nimble Group
Nimble Group's reply29 Apr 2022, 13:11
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team