Horribly ***********

My Woolworths account is being handled by this company. They are constantly calling, WhatsApping or smsing advising that my account payment arrangement has not been upheld even though i make payment every month on or before the deadline. When i receive a message advising of non payment i send them proof of payment which they acknowledge. At the beginning of August i received an sms advising that payment for July was not done so i emailed proof of payment. A few days later i received another message that payment was not received so i emailed proof of payment again. They responded saying that i used the incorrect reference so i responded saying i will use the new reference they supp**** going forward. Last week i received another email advising that i broke my payment arrangement. I sent a response advising them that i did make payment and sent in proof twice. They responded saying i did break my promise and included a statement which still reflected the July payment as outstanding. It also showed my September 2025 payment as outstanding even though i did send them proof of payment on 04 October 2025. Today i received a message from a company that i have not worked for in 10 years saying that Andile from Nimble is constantly calling to speak to me. I have taken calls Nimble on my cellphone numerous times so why are they calling an old company? I have advised them many times that there is no need to call me 2 or 3 times a week as i am unemployed but my payments are always done on time every month. Anyone can check my records and they will see that. There is no need to be calling me so often when I'm doing my payments as promised. They have become very annoying and harassing with their many calls and calling an ex company. They have yet to reply to my email from last week but are calling my old company? How does this make sense. There is no need to call anyone that is making payment regularly and harass them especially when payments are being done on time even though i am unemployed.