1 reviews | Active since Nov 2019
Highly frustrated customer
Highly frustrated with the service we have been receiving from the nimble as my wife’s Edgar’s account has been bought by Nimble due to Edcon business rescue process
We have been getting no joy from nimble call centre regarding the balance on the account which is incorrect to which a dispute was done on the 10 October and we still waiting on feedback
This is affecting us negatively on credit bureaus and to which we in the process of purchasing property
Every time we call in to enquire there no feedback and we should try to message their WhatsApp number , you ****** wait the whole day and still no consultant makes contact
Call back then got given more number recently was given *** all that happens here is it rings and cuts off
Is it so hard to sort a simple problem ???
ID : *** 086
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team