Help me pay my account and clear my name with nimble credit solution

Hi can you please assist me with my FNB accounts i had two accounts with FNB one revolving one personal loan ..i stopped paying them due to end of my contract ..so i stated working permanently then i called them to settle my Revolving account i asked for a settlement amount they did help me and i paid ...then in february they emailed me that i need to now pay ..R102.16 to my revolving account ...then i called them that i also want to pay my check account as it is in areas i want to pay it R3000 and the next month which it was April i want to settle the check account ...then unfortunately i paind the revolving account and check account ...to their account number but i did not put in references....so i called them asking if they did receive my payments ..they then said no it is not reflecting then i told them that i did pay my revolving loan account amount of R102.16 on the 26 March 2024 at 11:38 and also paid my check account the same day amount of R3000 at 11:30....they then gave their email for me to email them proof of payment ...i did so then they send me an email saying they did submit my proof of payment buy the next 3 working days my accounts will be fine .....then 3 days passed i went to FNB brunch and told them my story they logged in and they told me that my accounts are now with nimble credit solution1 then i must contact them they will assist me ...i called them then they told me the same story like the first consultant told me ....

Now i am trying to call them almost everyday i want to pay them so that i can clear my credit score ...because they have put me to areas they still tell me that i should wait till today its now the 29 April 2024 ...they still do not help me ......i need help please