ML
Mariette L
1 reviews | Active since Dec 2018
07 Dec 2018, 14:59
Harrassment with wrong facts...no overdue account
I am being contacted by phone and SMS's stating that my Vodacom account is overdue and that I have been handed over for debt collection. The amount quoted on https://nbagrp.co/PraQVQZ with ref is APV19115 and I am contacted from ********** 7. My Vodacom number under discussion is ********** 347. The link shows that the outstanding amount is R795.06. My debit order is up to date and went off on 04/11 according to Vodacom invoice. Currently the balance is R320.71 due at end Dec. Pls stop harrassing me and get your facts in order.
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Replies (1)Nimble Group's replyOfficial
22 Jan 2019, 12:39Dear Mariette Lourens
Thank you for raising your and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Rafieka Mohamed
Customer Care Team
Thank you for raising your and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Rafieka Mohamed
Customer Care Team
Nimble Group's reply22 Jan 2019, 12:39
Official
Dear Mariette Lourens
Thank you for raising your and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Rafieka Mohamed
Customer Care Team
Thank you for raising your and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Rafieka Mohamed
Customer Care Team
