MM
Mary M
1 reviews | Active since Apr 2018
11 Jul 2024, 06:52
Harrasment for a long paid up account even though I've sent them my settlement letter
I previously had debt with Cell C, which I settled in June 2023 with CSS Solutions and received a settlement letter. In July 2024, a company called Nimble started calling and borderline harassing me about this debt. They asked for the settlement letter, which I sent them three times. I was told they would close the account, only to still receive calls and statements from them about the Cell C Wi-Fi account. Their consultants are rude, desperate, and money-seeking, causing me emotional distress and anxiety. This matter was dead and buried, and Cell C should stop selling our names to these hyenas that would do anything for a quick buck. If they do not stop calling me, I shall report them to the ombudsman.
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Replies (1)0
Replies (1)Nimble Group's replyOfficial
12 Jul 2024, 14:12Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Michael Bruintjies
Customer Care Team
Nimble Group's reply12 Jul 2024, 14:12
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated, and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Michael Bruintjies
Customer Care Team
