MK
Mercy K
1 reviews | Active since Jun 2021
10 Jun 2021, 14:37
HARRASMENT BY NIMBLE
A few weeks ago I complained about Nimble Group harassing me with phone calls, which was rectified a few days later. As soon as I gave my feedback about their services they shifted gears. Now they are sending SMSes with reference numbers. I would like to know what is stopping them from completely removing my number from their database. I cannot be 1 person using different names from different shops and besides, I DO NOT even have accounts from all the shops they are sending. One consultant told me to ignore the messages (which is totally ridiculous and unacceptable. I am now considering taking the legal route against NIMBLE.
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Replies (1)Nimble Group's replyOfficial
11 Jun 2021, 11:32Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply11 Jun 2021, 11:32
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
