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1 reviews | Active since Mar 2026

19 Aug 2026, 08:54

Harassment From NIMBLE for money that was already paid.

This is a complaint of THREE different Companies. WOOLWORTH, MBD and Nimble. They are asking for money that has been paid already. 2018 I went behind in my Woolworths credit card. Could not pay the full instalment however made a small payment each month. My account was then taken over by MBD. I had a company called Debt PlanToday that was helping me sort my finance out but then COVID hit al that all ended. Then end of 2020 I started working again and started paying towards my account. I could see that they received my funds as it showed on my Credit Score that the amount was getting less. In June 2025 it showed that I only had R1222 left to pay and then I would finally be done. Then I receive a call from this Nimble Group telling me that my account was sold to them and I OWE them R 10 711, i told them that can't be as I can see on Credit score that I only owe R1222. That very next month my Woolworth was closed on Credit Score and a Nimble was added with R10 711. I have since then sent all my proof that I paid more than my credit started and also sent plenty emails to ask for a FULL Statement since 2018 however Neither WOOLWORTHS or MBD is helping and Nimble is sending me statement from only when then got my account or Statements saying I must use my account nr or birthdate but it does not work at all. Mind you, I still have a store card from Woolworths, and they keep call to increase my limit, this is now affecting my Credit score and becoming a harassment. Not one of these companies want to assist me with my FULL STATEMENT from 2018 where I made all my payments.

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Replies (1)
Nimble Group
Nimble Group's reply19 Aug 2026, 15:35
Official
Good day

Thank you for bringing this matter to our attention. 

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards

Samira Isaacs

Customer Care Team