NM
Nomusa M
1 reviews | Active since Dec 2019
18 Nov 2022, 08:18
Harassment from Nimble for an MBD account
As usual the service is pathetic. I have previously posted that my MTN account is with MBD and not Nimble and was asked to send proof from MBD which I have sent to *** on the 4th October. Yet the harassment continues, even my credit bureau has MBD not Nimble. The consultants still cannot provide reasons why they are calling me, one of them told me that after I pay the instalment to MBD, they pay it to Nimble. I do not appreciate the continuous harassment and bad attitude from the consultants that don't want to listen but talk over me. Please remove my account from your database.
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Replies (1)Nimble Group's replyOfficial
18 Nov 2022, 12:38Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply18 Nov 2022, 12:38
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
