HM
Hleketani M

1 reviews | Active since Jul 2011

21 Sept 2021, 17:48

Harassment call from NIMBLE GROUP

I was contacted by the lady called Anastacia regarding my Adt account that was canceled Almost 2 years ago. The lady was very rude not giving me a chance to speak. She was shouting at me, forcing me to pay an account that was canceled years back. When I tried to explain to her she didn't listen at all and threatened to take my personal information from the system and deal with me. When I asked for her manager she hung up. I have never been disrespected like that before yerrrr

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Replies (1)
Nimble Group
Nimble Group's reply22 Sept 2021, 11:03
Official
Good day,

 Thank you for bringing this matter to our attention.  The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind regards
Ilhaam Joubert

Customer Care Team