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WENDY P

1 reviews | Active since Jan 2012

19 Aug 2019, 10:07

Harassment by Nimble Group

I have an ABSA personal loan and due to a change in my financial situation, I have gone into arrears. Nimble Group has been appointed by ABSA to collect on my arrears. I have received numerous calls from Nimble Services, their consultants are persistent and extremely arrogant. I have advised Nimble Group on numerous occasions of my intentions of making a monthly arrangement of R500 which commenced on 26 July. Since then I have received a call every single day from Nimble Group. I have addressed an email to Nimble Group and ABSA advising that I can only afford R500 per month and it is an effort on my side to pay something towards the account however, I am continuously being harassed with calls. Nimble Group has now started calling my office after being told that I cannot take calls at work. The continued harassment will not change my financial situation and I have advised them of this, once again by email. These calls are stressful and frustrating and something needs to be done about it. Financial stress is not easy and I am making an effort to pay something towards my account even though it may not be the required amount but this is due to financial difficulties. I am hoping that HelloPeter will be able to assist me in this regard.

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Replies (1)
Nimble Group
Nimble Group's reply19 Aug 2019, 11:56
Official
Dear Miss Thamendree Pillay

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention. 

Regards,
Jackie Julie
Customer Care Team