ZM
Zizi M

1 reviews | Active since Aug 2017

25 Aug 2023, 10:03

Harassment and rude consultants

I settled an account with Nimble end of June 2023 and received my paid up letter after a week, am happy about that and they even updated with Credit Bureau on time, thank you very much.

The problem now, suddenly on Monday 21 Aug I received a call from a very rude consultant claiming that I owe "gym" fees, when I enquire which gym is that?, she said, "don't you know which gym you joined?" Nimble Group really? That was not the only call unfortunately, yesterday I got another call and I told the lady I DO NOT owe any gym any fees and why is it that you refuse to reveal the so called gym's name that I owe?

In Joburg alone we have plenty of gym companies with names. The worst, this morning I receive a 3rd call form a very rude and unprofessional woman called Xolelwa and I lost it, she also refused to tell me the name of this gym and said the same thing the first lady said, "don't you know which gym you joined?" I lost it and shouted at her. Nimble Group please I beg in the name of the Lord, stop harassing me, I do not owe any gym any fees and I will not admit to something I know nothing about. You can tell that gym you claim I owe to come to me directly themselves, I owe them nothing and I do not know anything about them.

Stop forcing me to admit something I know nothing about, stop trying to milk money out of me because you will not get a cent. I am tired of your harassment and rudeness. If I say I don't know it, then I don't and you have no right to continue calling and trying to force me in admitting the debt I don't know.

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Replies (1)
Nimble Group
Nimble Group's reply31 Aug 2023, 08:23
Official
Good day, 

Thank you for bringing this matter to our attention. 

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies.

Customer Care Team