LB
Laurissa B
1 reviews | Active since Oct 2013
29 Jul 2019, 15:24
Harassment
If these pEople don't stop calling me im going to lose it.. Standard bank messed up ans now they want money out of me? What don't you understand?? I told standard bank to close the account almost 10 years ago and now all of a sudden they want money???? Call standard bank and sort it out with them!!!! Irritating and rude call centre people. Get some manners man
Helpful (0)
Replies (2)0
Replies (2)
Nimble Group's replyOfficial
30 Jul 2019, 10:22Dear Laurissa Badenhorst
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Jackie Julie
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Jackie Julie
Customer Care Team
Best regards,
Nimble Group's reply30 Jul 2019, 10:22
Official
Dear Laurissa Badenhorst
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Jackie Julie
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Regards,
Jackie Julie
Customer Care Team
Best regards,
LB
Laurissa B's updateReviewer Update
30 Jul 2019, 10:28Hi Jackie. Thank you for the reply. Please this is ridiculous. I advised standard bank so long ago to close the account. I don't have loans with them and now I must pay R9000 bank charges? I'm sorry but they need to sort it out. I refuse to pay it as they should have done what they were instructed to do.
LB
Laurissa B's update30 Jul 2019, 10:28
Reviewer Update
Hi Jackie. Thank you for the reply. Please this is ridiculous. I advised standard bank so long ago to close the account. I don't have loans with them and now I must pay R9000 bank charges? I'm sorry but they need to sort it out. I refuse to pay it as they should have done what they were instructed to do.