sM
sane M

1 reviews | Active since Jun 2024

24 Jun 2024, 23:05

Gross Nimble Group

I was given a settlement amount of R 445.86 for my Wonga loan and I had accepted a debicheck mandate for that amount for March 27 - I was able to settle it on March 15 but on March 27 they still took the R 445.86. I then queried that and they refunded me R 445.86 in late April. Yet they ae still harrassing me with emails telling me to settle this account - but on my Wonga profile, it shows I have paid up!!!!! Next step is the ombudsman!!!

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Replies (1)
Nimble Group
Nimble Group's reply26 Jun 2024, 11:47
Official
Good day, 
Thank you for bringing this matter to our attention. 

The matter will be investigated, and our office will revert to you with feedback. 

The matter has been placed on hold to prevent further contact. 

Please allow 24 hours for your contact details to be removed from our automated dialler. 

Kind Regards,

Michael Bruintjies

Customer Care Team