BN
Buhlebenkosi N
1 reviews | Active since Jan 2020
29 Mar 2021, 10:45
Gave nimble group my 10k for nothing!!!
I had a Cell phone contract with Cell c which got into arrears after I lost my job, when I was reinstated at work I phoned them to ask how much am owing, they said around 10k, and the debt has been handed over to nimble group, I then contacted nimble group and made arrangements to pay off the debt which I did, it's been 2months since I paid it off but am still listed for the 10k which appears on my credit checks with defaults ..... When I call cell c they say the account has been handed over to nimble so they can't clear my name, while nimble is saying I was listed by cell c so they can't clear my name, meaning I just threw my 10k on the river, I regret entering into a contract with cell c
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Replies (1)Nimble Group's replyOfficial
07 Apr 2021, 12:49Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Nimble Group's reply07 Apr 2021, 12:49
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
